CULTURAL INSIGHTS

About how multiple perspectives may impact perceived level of effectiveness of solving problems in culturally diverse teams

At an intercultural workshop, Australian participants complained that the Italian executive spent too much time analysing problems instead of finding solutions, saying it wasted time. The executive responded frustrated
‘How can you discuss solutions without fully understanding the problem’s cause?’

Cultural backgrounds shape perspectives and expectations of effectiveness:
Failure to accurately interpret multiple perspectives in multicultural environments may negatively affect perceptions of the level of effectiveness.

Develop the intercultural competence to map, bridge and integrate differences for optimal performance.