Culture Resource Centre

COLUMN: People Leaders Who Drive Outcomes Across Cultures

In my ongoing quest to support People Leaders to become more effective when interacting with and managing professionals from different cultural backgrounds I recently came across a number of interesting findings. Trapp  in his Forbes article ‘Why Successful Leaders acknowledge Cultural Differences’ for instance refers to Meyer who says that “in the age of globalization, acknowledging – […]

COLUMN: Knowledge Transfer Across Cultures

Knowledge Transfer

Whether you are instructing professionals in multicultural classrooms, training multicultural teams, or lecturing culturally diverse or international students, these three activities share at least one major challenge: differing instructing styles and learning styles due to culturally diverse backgrounds of the trainer, instructor or lecturer on the one hand, and the professional, team member and student […]

COLUMN: Trust Is Key To Success

Trust is Key To Success

Research (1) indicates that high levels of trust in business correlates with innovation, competitive advantage, support for change and increased productivity. It is therefore wise for international and multicultural organisations to invest in building and maintaining high levels of trust. However, while research may prove that trust is key to success, why do we so often […]

COLUMN: When Humour Does Not Travel Well

International Business

An airplane takes off from the airport. The captain is Jewish and the first officer is Singaporean-Chinese. It’s the first time they’ve flown together and it’s obvious from their silence that they don’t get along. After thirty minutes, the Jewish captain mutters, “I don’t like Chinese”. The First Officer replies, “Ooooh, no like Chinese? Why dat-lah?”. “You bombed […]

COLUMN: Improving the Effectiveness of Intercultural Conference Calls

A cultural training workshop was recently held for a multicultural team within an international organisation. The team consisted of a manager, supervisors and sales staff from Australia, China, Japan and South Korea. The setting was their annual sales and marketing meeting. The Difficulty With Intercultural Conference Calls After discussing verbal and nonverbal communication behaviour across […]

Humour Still Does Not Travel

Andy Molinsky is interviewed by HBR Executive Director (Oct 2015) about the difficulties—and pleasures—of cross-cultural learning. In this interesting read, Andy also states: “I’ve seen settings where a whole group learns to talk about subtle differences. Picture a Dutch manager working in Chicago. Back home he would never include a joke in a presentation. Now picture him […]

Cultural Competence Versus Cultural Knowledge

Cultural Competence

Recently Asialink launched its Asia Business App. It is a great resource to look up country specific information about a number of countries across Asia (at this stage 4). We applaud initiatives from the Australian government to support the business community with country specific information to assist in doing business in Asia. However, cultural knowledge should not be […]

Aligning National, Corporate and Team Culture for Performance

International Business

Erin Meyer, Professor at INSEAD says in the HBR Article (Oct 2015) ‘When Culture Doesn’t Translate’ that “Corporations with highly innovative product offering and few or no local competitors (Google is used as an example) typically hires employees who can fit into that culture and trains them to work and behave in a globally cultural accepted fashion” and […]