Welcome! My name is Joost Thissen and I am an Interculturalist. Here I share columns and insights for those of us who work in culturally diverse and global workplaces.
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Rather than fitting in, expatriats should prepare for readiness: reflect on personal traits and develop the level of cultural competence to be able to better manage the complexities of cultural challenges.
CULTURAL COLUMN – About an International Sales Manager who got stuck in the honeymoon phase: why Culture shock can help to recognise cultural differences and provides opportunities to develop cultural competence to close the cultural gaps.
CULTURAL COLUMN – Recognising that staff, clients or partners might differ in skin colour, race, religion, accents and language fluency is not enough information on which to design an effective intercultural training program.
CULTURAL COLUMN – Cultural differences cannot be summarised as a magic list of “Do’s and Don’ts at work”. It can actually cost you business and your integrity – often without your knowledge. Investing in exploring the underlying drivers to cultural behaviour will have the leading edge.
CULTURAL COLUMN – Relatedness is a must for effective information sharing in high performing global teams, and cultural factors can negatively impact different expectations of team members.
CULTURAL COLUMN. Strategies to deal with culture at work: to accommodate, to avoid, to dominate, to compromise or to synergies to overcome cultural challenges.
CULTURAL COLUMN – To benefit from cultural diversity, multicultural organisations invest in developing intercultural competence: it prevents staff turnover and communication breakdown.
FROM THE LITERATURE. The MBI Model’s ability to help leverage cultural differences for better decision-making and increased performance.
FROM THE LITERATURE. There are major differences in response styles between countries. When we link cross-national staff satisfaction to management performance we might come to the wrong and unfair conclusions.