Culture Resource Centre


We selected 3 of our most popular training courses for 2024 Open Course Calendar. Each of the courses address a specific level of cultural competence to work more effectively across cultures.

  1. Effective intercultural communication
  2. Aligning practices for working in culturally diverse teams
  3. Leading with a global mindset

Cultural Competence Development

  • We apply five steps to enhance the level of cultural competence: starting with creating cultural awareness, building on cultural understanding, practising intercultural skills, designing intercultural strategies and developing intercultural competencies.
  • The Mapping-Bridging-Integrating approach helps structuring our workshops: where understanding (from mapping) and communicating (from bridging) get converted into productive results (from integrating).
  • We use a range of assessments to increase self-awareness e.g., preferred cultural action type and the impact on communication, preferred  style of working and the impact on practices, or your readiness for leading intercultural interactions through intercultural competencies.

Select your required level, pick the course, register and pay via our online booking forms.
*You want to register more people (or a team)? Contact us for in-house live virtual or face-to-face fees.

developing cultural competence
Effective intercultural communication

This 2-session course is suitable for professionals and managers who want to improve their communication with culturally diverse people in the workplace and community.

Cultural Awareness and Intercultural Understanding

Battling with Cultural Awareness

Courses run over 2 sessions of 2.5-hours
(Sydney time)

  • 5 & 6 March 9.30 AM – 12.00 PM
  • 25 & 26 July 12.30 PM – 3.00 PM
  • 29 & 30 Oct. 9.30 AM – 12.00 PM
Aligning practices for working in multicultural teams

This 3-session course is suitable for professionals and managers who want to realign practices and skills to improve intercultural interactions in multicultural (virtual) teams.

Intercultural Understanding and Intercultural Skills

Direct versus Indirect communication

Courses run over 3 sessions of 2.5-hours
(Sydney time)

  • 19 – 21 March 12.30 PM – 3.00 PM
  • 6 – 8 Aug 9.30 AM – 12.00 PM
  • 5 – 7 Nov. 12.30 PM – 3.00 PM
 Leading people with a global mindset

This 4-session course is suitable for people who want to develop cultural competence to better align practices, skills, strategies and solutions to manage outcomes among people.

Intercultural Strategies and Cultural Competence

Staircase to success for Global Talent

Courses run over 4 sessions of 2.5-hours.
(Sydney Time)

  • 7 – 10 May 12.30 PM – 3.00 PM
  • 17 – 20 Sep. 9.30 AM – 12.00 PM
    blank space


  • Live virtual training workshops run over (a number of) 2-hour interactive sessions using platforms such as MS Teams, Zoom, WebEx, Skype, etc.
  • We prefer working with small groups – with access to a camera and microphone – to enhance interactions and engagement between facilitator and participants, and participants amongst each other.
  • Participants are asked to complete some pre-work, and have soft copy training materials and activities at hand to work with during sessions.
Virtual Training Events