Culture Resource Centre

DATES & TIMES 2021

Courses run over 4 sessions
of 2.5 hours: 

  • 2 – 5 March 9.30 AM – 12.00
  • 27 – 30 July 1.30 PM – 4.00 PM
  • 30 Nov – 3 Dec 9.30 – 12.00

COURSE FEES

Workshop per person $ 795.00 (excl. GST).

Includes assessments:
1. Needs Analysis 
2. Intercultural competence
3. Management Practices Profiler
4. Work Practices Profiler
5. Communication Practices Profiler
6. Communicator Style Profiler

Payment one week prior to the course by credit card or direct payment to: Culture Resource Centre Pty Ltd. (ABN 47086223672) to CBA Bank BSB 06 2217 and Account 10254418.

Cancellations – we refund (less $45 GST admin fee) for cancellations received by email at least 7 days prior to the course.

PRACTICALITIES

Virtual Training Rooms (Sydney Time Zone) – you will receive invite joining instructions once payment has been received.

Access requirements – you are recommended to have access to a microphone and webcam.

Pre-work – you will receive pre-work instructions via email before each session.

Training materials – all training materials are shared in soft copy (we advice to print one copy of the materials).

DEVELOPING INTERCULTURAL COMPETENCE – SERIES

CQ to develop a Global Mindset for Leading across Cultures

Join your professional peers in our virtual intense training workshop to develop intercultural competence for leading effectively in the global business environment. Success in this context requires being able to balance multiple perspectives and manage high levels of complexity and unpredictability, in order to effectively communicate, cooperate, and collaborate across cultures. The course explores the elements of culture that may explain how and why individuals behave and communicate in potentially unfamiliar ways. Participants gain insights into their personal intercultural competence, examine how cultural norms shape individuals, and develop personal strategies for identifying cultural biases and assumptions.  The course also provides a framework for understanding and operating in micro-cultures such as those that exist within organisations.

Setting
Organisations want to hire individuals with high Cultural Intelligence (CQ) because these individuals are better decision makers, negotiators, networkers, and leaders for today’s globalised world. Of the companies that used the Cultural Competence approach to developing CQ through training, hiring, and strategising, a majority saw increased revenue within eighteen months of implementation. Every company named CQ as a significant factor that contributed to increased profits. Therefore, companies are prioritising hiring and retaining personnel with high CQ. Individuals with higher levels of CQ report a greater level of enjoyment and satisfaction from intercultural work and relationships than those with lower levels of CQ.  (Source D. Livermore).

“Successful executives have ‘a global mindset’; a set of attributes that helps executives do a better job of leading people who are different from them”. Dr. Mansour Javidan

Key learning

  • The value of CQ and Cultural Competence development for effective work relationships
  • Multiple perspective taking and critical thinking
  • Insight into unique cultural differences that impact values, practices and behaviour
  • Intercultural and interpersonal communication techniques, styles and skills to enhance effective business interactions
  • Intercultural competence action planning (intercultural sensitivity, intercultural communication, building commitment and managing uncertainty)
  • Strategies and practices to reconcile cultural challenges.

Objective
The program aims to develop the Intercultural Competence and global mindset to be able to navigate multiple perspectives for leading global businesses, and to implement effective reconciliation strategies and culturally effective practices to resolve cultural dilemmas and ultimately enhance intercultural interactions. Leadership in the 21st century requires a global mindset. Learn the business skills and develop the intercultural competence that you need to lead anyone, anywhere.

What our participants say:

“This course has helped me understand the reasons for previous intercultural interactions I have had through work and has helped me understand the deeper drivers behind the behaviours due to enhanced CQ and intercultural competencies. This understanding will be invaluable during future deployments – I really liked that the focus was broad so I can apply the tools anywhere I end up” ADG, Project manager

“Excellent course – A really interesting and enjoyable few days. I will be recommending this for my organisation. It represents a great mix of national cultural analysis with organisational culture. Furthermore, it helps with reassessing/implementing strategies to deal with culturally diverse people. Understanding the issue is half the problem and this course serves as a valuable foundation” – AFP,  Manager

“I truly do find the knowledge I gained in the program to be very valuable in my daily interactions across Asia Pacific’s myriad of cultures. I very often find myself thinking about the hierarchical cultures and modifying my response or expectations accordingly hasn’t failed me yet” – Asia Pacific Director, Cisco

After 15 years of working and dealing with the Japanese the country orientation finally provided me with an understanding of what was going on. I have recommended this program to my Managing Director”. Human Resource Manager, Sofico