DATES & TIMES 2024

Courses run over four 2.5-hour live virtual sessions:

• 7 – 10 May 12.30 – 3.00
• 17 – 20 Sept. 9.30 – 12.30

COURSE FEES

Workshop per person $ 695.00 (excl. GST), includes the IRC assessment*

Includes assessments:
1. Needs Analysis 
2. Intercultural Readiness Assessment
3. Action Type Profiler
4. Management Practices Profiler
5. Communication Practices Profile

*In case you like to register more people from your organisation (in-house sessions for F2F or Virtual), please contact us directly for our daily fees.

Payment one week prior to the course by credit card or direct payment to: Culture Resource Centre Pty Ltd. (ABN 47086223672) to CBA Bank BSB 06 2217 and Account 10254418.

Cancellations – we refund (less $45 GST admin fee) for cancellations received by email at least 7 days prior to the course.

DEVELOPING INTERCULTURAL COMPETENCE 

Leading People with a Global Mindset

Join your professional peers in our virtual intense training workshop to develop intercultural competence for leading effectively in the global business environment. Success in this context requires being able to balance multiple perspectives and manage high levels of complexity and unpredictability, in order to effectively communicate, cooperate, and collaborate across cultures. The course explores the elements of culture that may explain how and why individuals behave and communicate in potentially unfamiliar ways. Participants gain insights into their personal intercultural competence, examine how cultural norms shape individuals, and develop personal strategies for identifying cultural biases and assumptions.  The course also provides a framework for understanding and operating in micro-cultures such as those that exist within organisations.

Setting
Organisations aim to hire individuals with high Cultural Intelligence (CQ) because they are better decision makers, negotiators, networkers, and leaders for today’s globalised world. Of the companies that used the Cultural Competence learning approach to developing CQ through training, hiring, and strategising, a majority saw increased revenue within eighteen months of implementation. Every company named CQ as a significant factor that contributed to increased profits. Therefore, companies are prioritising hiring and retaining personnel with higher levels of CQ report a greater level of enjoyment and satisfaction from intercultural work and relationships than those with lower levels of CQ.  (Adapted from D. Livermore).

“Successful executives have ‘a global mindset’; a set of attributes that helps executives do a better job of leading people who are different from them”. Dr. Mansour Javidan

Key learning

• The value of CQ and Cultural Competence development for effective work relationships (intercultural readiness assessment)
• Apply multiple perspective taking and critical thinking to tackle bias, and recognise how culture impacts work behaviour;
• Explore the current issues that are being faced by participants (needs analysis);
• Building on the knowledge about different practices across cultures: analyse the effectiveness of leadership and explore practices for accountability, establishing credibility, decision making process, and building trust (management practices profiler);
• Identify your communication style via your preferred action type (action type profiler), and develop communication skills to enhance effective interactions;
• Analysing the effectiveness of communication practices for directness, feedback, conflict and dealings with time and action (communication practices profiler);
• Intercultural competence action planning (intercultural sensitivity, intercultural communication, building commitment and managing uncertainty)
• Detection and adaptive strategies to reconcile cultural challenges and close the gaps.

Objective
The program aims to develop the Intercultural Competence and global mindset to be able to navigate multiple perspectives for leading global businesses, and implement effective reconciliation strategies, culturally effective practices to resolve cultural dilemmas and ultimately enhance effective intercultural interactions. Leadership in the 21st century requires a global mindset. Learn the business skills and develop the intercultural competence that you need to lead anyone, anywhere.

What our participants say:

“This course has helped me understand the reasons for previous intercultural interactions I have had through work and has helped me understand the deeper drivers behind the behaviours due to enhanced CQ and intercultural competencies. This understanding will be invaluable during future deployments – I really liked that the focus was broad so I can apply the tools anywhere I end up” ADG, Project manager

“Excellent course – A really interesting and enjoyable few days. I will be recommending this for my organisation. It represents a great mix of national cultural analysis with organisational culture. Furthermore, it helps with reassessing/implementing strategies to deal with culturally diverse people. Understanding the issue is half the problem and this course serves as a valuable foundation” – AFP,  Manager

“I truly do find the knowledge I gained in the program to be very valuable in my daily interactions across Asia Pacific’s myriad of cultures. I very often find myself thinking about the hierarchical cultures and modifying my response or expectations accordingly hasn’t failed me yet” – Asia Pacific Director, Cisco

After 15 years of working and dealing with the Japanese the country orientation finally provided me with an understanding of what was going on. I have recommended this program to my Managing Director”. Human Resource Manager, Sofico