CULTURAL INSIGHTS – Failure to accurately interpret multiple perspectives may impact the perceived level of effectiveness of solving problems

CULTURAL COLUMN – Recognising that staff, clients or partners might differ in skin colour, race, religion, accents and language fluency is not enough information on which to design an effective intercultural training program.

CULTURAL COLUMN – To benefit from cultural diversity,  multicultural organisations invest in developing intercultural competence: it prevents staff turnover and communication breakdown.

CULTURAL COLUMN – People rarely realise that culture impacts preferred action and time systems and this guides perceived efficient behaviour across cultures.