CULTURAL COLUMN – People rarely realise that culture impacts preferred action and time systems and this guides perceived efficient behaviour across cultures.

CULTURAL COLUMN – Organisations and outsourcers who understand cultural differences and the impact on the work relationships by developing cultural competence of their staff are reaping the benefits.

CULTURAL COLUMN – Cultural awareness is the first step in understanding how culture impacts behaviour, while cultural competence is required to close the culture gaps between culturally diverse people.