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Developing Cultural Intelligence (CQ)
Multiple Perspectives, Critical Thinking and Intercultural Competence for Government Agencies
(2015 and ongoing)
Multiple Perspective Taking, Critical Thinking Skills and Intercultural Competence are required when managing and working in culturally diverse government agencies, servicing the multicultural society, or connecting with foreign government agencies across the world. Highly skilled professionals working in these agencies are often more comfortable looking inwards to fulfil the requirements of the organisation without taking into account the specific requirements of the multicultural society and the culturally diverse, international environment they operate in.
Feedback is that the Developing CQ, Multiple Perspectives, Critical Thinking and Intercultural Competence Training Course outcomes can be immediately applied in daily work situations. Participants actively try to change attitudes, behaviour, communicative styles and explore culturally appropriate work practices to better integrate requirements in a culturally diverse setting. Participants display abilities to take multiple perspectives, apply critical skills and demonstrate enhanced cultural competence.
After both participants and the agencies rated the pilot training as highly satisfactory, this three-day interactive training workshop is facilitated for a diverse range of government agencies twice yearly.