Culture Resource Centre

intercultural competence coaching programs

1. Why Did They Say That?
Decoding Intercultural (Mis)Communication

Learn to recognise how culture shapes the way colleagues, customers and partners communicate, so you can look beyond stereotypes, read between the lines and adapt your own style with confidence. Build stronger, more trusting working relationships with culturally diverse colleagues, clients and communities.

Select Your Workshop Dates 2027 (Sydney time)

  • 11 February  9.30 AM – 11.30 AM
  • 6 April           9.30 AM – 11.30 AM
  • 10 June          9.30 AM – 11.30 AM
  • 2 August        9.30 AM – 11.30 AM
  • 5 October      9.30 AM – 11.30 AM
  • 9 December  9.30 AM – 11.30 AM
Booking Form

Workshop fee: Per person $ 125.00 (excl. GST)*

Includes assessment: Action Type Profiler

Bring the workshop to your team: In case you are interested in a workshop for your team, please contact us directly to discuss workshop fees and set a date.

Payment: Culture Resource Centre Pty Ltd. to CBA Bank – BSB 06 2217  – Account 10254418.

Cancellations: We refund (less $45 GST admin fee) for cancellations received by email at least 7 days prior to the course

What our Participants say:

“The workshop was excellent! The facilitator kept us engaged and really prompted our thinking about intercultural communication issues. Thanks so much!”
Teacher, North Coast Tafe

“This workshop is directly relevant to my work – particularly reducing fundamental attribution error on bias and understanding how values underpin behaviour just as often as situational or personality factors. Introducing multiple perspective taking is crucial to the exploratory nature of our work”.
Manager, AFP

“Best intercultural communication workshop I have ever attended, because it was soundly researched and sociologically based instead of providing the usual anecdotes and generalisations.”
HR Manager, Whitlam Library, Fairfield City

“What I have learned today has provided me with the underlying concepts to communicate with a range of different people and cultures.”
Communications Coordinator,  Marrickville Council

Great program, and thank you for a great workshop and a lot of concrete as well as theoretical resources. The facilitator had excellent subject knowledge with great examples and made a big effort to apply the workshop to my own priorities.
Manager, House of Representatives