Understanding the cultural impact for virtual teams is an important for business effectiveness – looking at the difference between interpersonal trust and task-related trust is vital for virtual teams to be able to work together while being apart.

A cultural training workshop was recently held for a multicultural team within an international organisation. The team consisted of a manager, supervisors and sales staff from Australia, China, Japan and South Korea. The setting was their annual sales and marketing meeting. The Difficulty With Intercultural Conference Calls After discussing verbal and nonverbal communication behaviour across […]