Culture Resource Centre

Virtual Training Rooms for Leaders

Date and Time

We have two intensive courses scheduled for 2020:

  •   27 – 31 July
  •   9 – 13 November 

Each course runs for 2.5-hour virtual training room sessions over five consecutive days from 9.30 AM to 12.00 AM

Course Fees

Workshop per person $ 950.00 (excl. GST).

Course Access

Virtual Training Room

Cultural Competence and a Global Mindset for Leading across Cultures

Intercultural Competence to effectively navigate multiple perspectives for leading global businesses

Organisations want to hire individuals with high Cultural Intelligence (CQ) because these individuals are better decision makers, negotiators, networkers, and leaders for today’s globalised world.

We use virtual class room software to allow for the required interactiveness between facilitator and participants, and participants among each other: as that is were part of the learning takes place!

Join your professional peers in our three-day intense training course to develop Cultural competence and the global mindset for leading more effective global businesses. Success in this context requires being able to balance multiple perspectives and manage high levels of complexity and unpredictability, in order to effectively communicate, cooperate, and collaborate across cultures.

Two facilitators co-facilitate this intensive masterclass: Joost Thissen and Kees Hoefsloot are both partners in the business and bring their own unique expertise to the field of cross-cultural management, organisational behaviour and globalisalisation.

Please scroll down to learn more.

“Successful executives have ‘the global mindset’; a set of attributes that helps executives do a better job of leading people who are different from them”.
Dr. Mansour Javidan

Developing Cultural Competence and a Global Mindset for Leading Effectively across Cultures

Intercultural Competence to effectively navigate multiple perspectives for leading global businesses

Join your professional peers in our virtual intense training workshop to develop intercultural competence for leading effectively in the global business environment. Success in this context requires being able to balance multiple perspectives and manage high levels of complexity and unpredictability, in order to effectively communicate, cooperate, and collaborate across cultures.

The course explores the elements of culture that may explain how and why individuals behave and communicate in potentially unfamiliar ways. Participants gain insights into their personal intercultural competence, examine how cultural norms shape individuals, and develop personal strategies for identifying cultural biases and assumptions.  The course also provides a framework for understanding and operating in micro-cultures such as those that exist within organisations.

Setting
Organisations want to hire individuals with high Cultural Intelligence (CQ) because these individuals are better decision makers, negotiators, networkers, and leaders for today’s globalised world. Of the companies that used the Cultural Competence approach to developing CQ through training, hiring, and strategising, 92% saw increased revenue within eighteen months of implementation. Every company named CQ as a significant factor that contributed to increased profits. Therefore, companies are prioritising hiring and retaining personnel with high CQ. Individuals with higher levels of CQ report a greater level of enjoyment and satisfaction from intercultural work and relationships than those with lower levels of CQ.  (Source D. Livermore).

Objective
The program aims to develop the Intercultural Competence and global mindset to be able to implement effective reconciliation strategies and culturally effective work and management practices to resolve cultural dilemmas and ultimately enhance intercultural interactions.

Business Drivers

  1. the value of CQ and Cultural Competence development for effective work relationships
  2. multiple perspective taking and critical thinking
  3. insight in unique cultural differences that impact values, practices and behaviour
  4. intercultural and interpersonal communication techniques, styles and skills to enhance effective business interactions
  5. intercultural competence action planning (intercultural sensitivity, intercultural communication, building commitment and managing uncertainty)
  6. strategies and practices to reconcile cultural challenges.

Program Content (modules)

Mapping – Part 1

  • Positioning CQ and developing intercultural competence
  • Understanding multiple perspective taking and applying critical thinking skill
  • Cultural awareness fundamentals
  • Identify specific situations where conflicts or challenges may occur

training techniques:
interactive presentation, experiments, video footage, group discussion,  exercises

self-assessments:
– cultural value orientations (benchmark across cultures)
– cultural challenges, experiences and expectations


Bridging – Part 2

  • Building on cultural know-how to understand differences in behaviour and styles
  • Practicing skills to improve the intercultural and interpersonal communication

training techniques:
interactive presentation, assessments, benchmarking, video footage, group discussion, exercises

self-assessments:
– cultural preferences for different work practices (benchmark across cultures)
– communication style preference (benchmark across cultures)

Integrating – Part 3

  • Developing strategies to reconcile cultural differences
  • Explore work and management practices to enhance communication and collaboration.
  • Action Planning to develop Intercultural competences for effective intercultural interactions.

training techniques:
– interactive presentation, assessment, action planning, workshop, group discussion, exercises

self-assessment:
– intercultural competences (personal profile)

Training course in a professional virtual environment.

Pre-course Information-sourcing
Participants are asked to complete two pre-work activities (instructions for these activities via email after registration).

1. Participants complete the Intercultural Competences Assessment to measure their readiness for dealing effectively with culturally diverse situations: participants receive their (confidential) personal profile. During the course participants will engage in action planning to improve specific intercultural competences.

2. Participants complete a Training Needs Analysis to collect information about their challenges, concerns, experiences and specific needs.

Cost
Workshop $ 950.00 (excl. GST).
Payment one week prior to the course by credit card, cheque or direct payment to: Culture Resource Centre Pty Ltd. (ABN 47086223672) to CBA Bank BSB 06 2217 and Account 10254418.

Cancellations – we refund (less $ 45 GST admin fee) for cancellations received by email at least 7 days prior to the course.

Sydney Time Zone

What our Participants said:

“I truly do find the knowledge I gained in the program to be very valuable in my daily interactions across Asia Pacific’s myriad of cultures. I very often find myself thinking about the hierarchical cultures and modifying my response or expectations accordingly hasn’t failed me yet” – Asia Pacific Director, HewlettPackard.

“I must say I found the lessons I learned from your course very useful – they helped me to understand the dynamics of the communications, and I believe the outcomes were very positive” Manager, Suncorp

After 15 years of working and dealing with the Japanese the country orientation finally provided me with an understanding of what was going on. I have recommended this program to my Managing Director”. Export Manager, Sara Lee Asia Pacific.

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